Leave Feedback

Your comments and suggestions are important to us, please click on the 'Suggestions Form' link, complete the form to send them to us.

Please note : only use this form for comments about the practice and suggestions as to how we can improve our service to you.

Medical matters and official complaints cannot be dealt with via this form. If you have a query regarding a medical matter please telephone reception to make an appointment to see the appropriate person.

We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please complete this form and the practice manager will deal with your concerns appropriately. 

The process for complaints is for the patient to complain to the practice initially, however if you feel that you dont want to approach the practice first, you can also complain to the following:

WY ICB Complaints Team

White Rose House

West Parade

Wakefield

WF1 1LT

Telephone: 01924 552150 (9am-5pm Mon-Fri excl. Bank Holidays)

Email: wyicb.complaints@nhs.net