News
Receptionist / Administration Assistant
Hours: Part time (20 hours)
Salary: A4C band 2
Closing date: 30th April 2025 (we will however close the application process when we appoint a successful applicant)
Do you want to be part of a resilient, innovative and forward-thinking Practice?
We are looking for a Receptionist / Administration Assistant to join our friendly surgery.
Bankfield Surgery is a kind, caring Practice located in Elland, close to the M62. We have a dedicated team of staff, providing a range of services including Enhanced evening appointments.
This exciting opportunity has arisen at our annex surgery, so if you are looking for a new challenge then we would love to hear from you. Full training will be given to the right candidate.
Job summary - To be responsible for undertaking a wide range of reception and administrative duties and the provision of general support to the multidisciplinary team. Duties can include, but are not limited to, greeting and directing patients, effective use of the appointment system, booking appointments, the processing of information and assisting patients as required, supporting the administration and receptionist teams with patient registration, processing of information (electronic and hard copy) in a timely manner and in accordance with current policies.
To act as the central point of contact for patients, be responsible for the distribution of information, messages and enquiries for the clinical team, liaise with multi-disciplinary team members and external agencies such as secondary care and community service providers.
To get further details or to apply, please Apply here
Published on 21st Apr 2025
Behind the scenes of your general practice. Come and meet the team.
Did you know that, in addition to your GP, there are other health professionals in general practice who can help you get the right care?
General Practice teams are made up of a whole range of professionals, such as nurses, paramedics and clinical pharmacists. But a new survey in England has found that many people don’t realise that many roles, like mental health practitioners (66%), physiotherapists (71%) and social prescribers (89%), could be available at general practice.
To help explain the support available, the NHS has released a film that sees three curious children go behind the scenes at a general practice to meet the health professionals working there and learn more about how they help get patients the care they need.
In the film, the children are greeted by a member of the reception team, who takes them to meet members of the general practice, including a paramedic, mental health practitioner, social prescriber and physiotherapist.
The film illustrates the real-life process patients go through when they contact their local general practice, from the reception team using the information patients provide to getting directed to the right health professional for the care they need. If you need to see a GP you will always be offered an appointment, but there may be other health professionals available who can provide the most appropriate support.
Watch the campaign film here: https://youtu.be/5Y-3fLtBu2Q
Having a range of health professionals at your general practice means you can receive the right care for your condition as quickly as possible.
Your general practice team is here to help you.
To find out about the range of professionals here to help you in our practice, visit: www.penninegpa.co.uk/about-us/primary-care-additional-roles/
Contact us today to make an appointment and we will ensure you see the right person for your needs.
Published on 28th Nov 2023
Zero-Tolerance
Please be aware that we operate a zero-tolerance policy and will not tolerate any abuse, this includes abuse received on social media.
Published on 26th Apr 2022