We have reduced staff working at Rosemount House and this is expected to be the case until the end of March 2022. Rosemount House will temporary change it’s opening hours to the hours below.

We’re still here to help you, there will be no change to Bankfield Surgery opening times, the service we provide to you or the telephone hours. Thank you for your kindness while we respond to high levels of demand and manage covid related absence.

We are offer extended hours Monday & Tuesday mornings 07:30 - 08:00 and Thursday evenings 18:30 - 19:30. Priority will be given to workers who may find it difficult to attend during normal surgery hours.

If you would like further information on the extended hours service please speak with a member of our reception team.

Please note that these sessions will not be for emergencies, prescription orders/collection or other enquiries and it will not be possible to contact the surgery by telephone during this period.

The surgery will be closed for staff training between 12.30pm - 6.30pm on the afternoon of the dates listed below. During this time the telephone will be answered by the Out of Hours service.

• Wednesday 7th September 2022
• Tuesday 4th October 2022
• Wednesday 9th November 2022
• Wednesday 7th December 2022
• Wednesday 8th February 2023
• Tuesday 7th March 2023

The surgery will be closed on the following dates;

• Monday 29th August 2022
• Monday 26th December 2022
• Tuesday 27th December 2022

Outside of normal surgery hours please call NHS111 if you need medical help fast but are not in a life-threatening situation. The easy to remember, free to call number is available 24 hours a day, 365 days a week and is available for people who aren’t sure if they need to go to A&E, don’t have a GP to call or generally need reassurance and advice. For more information visit the NHS 111 website.

On dialling NHS 111 a team of fully trained advisers and experienced nurses will assess your condition and direct you to the local service that can help you best, when you need it.

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.

This surgery is now part of the Pennine GP Alliance Improved Access Service for South Halifax

To make an appointment contact us during our usual opening times.

The Improved Access Hub is provided at Bankfield Surgery and Station Road Surgery and is open from:

• 18:30 until 20:00 on Monday to Fridays
• 10:00 until 14:00 on Saturdays and Sundays
• 10:00 until 11:30 on Bank Holidays

111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. 

Your needs will be assessed and you will be given advice about whether you need:

• Treat yourself at home
• Go to a Primary Care Centre

If you need face to face medical attention you may be asked to attend a Primary Care Centre.

Click here to access NHS 111 online or call 111 to speak to a staff member.