Opening Hours

  • Bankfield Surgery

    Day Opening hours
    Saturday 21 December
    Closed
    Sunday 22 December
    Closed
    Monday 23 December
    8am to 6:30pm
    Tuesday 24 December
    8am to 6:30pm
    Wednesday 25 December
    Closed
    Thursday 26 December
    Closed
    Friday 27 December
    8am to 6:30pm

  • Bankfield Surgery at Rosemount House

    Day Opening hours
    Saturday 21 December
    Closed
    Sunday 22 December
    Closed
    Monday 23 December
    8am to 5pm
    Tuesday 24 December
    8am to 5pm
    Wednesday 25 December
    Closed
    Thursday 26 December
    Closed
    Friday 27 December
    8am to 5pm

Enhanced Access clinics

We offer Enhanced Access weekday evenings (18:30 - 20:00) and all day Saturdays (09:00-17:00).

Priority will be given to workers who may find it difficult to attend during normal surgery hours.

Please note that these sessions will not be for emergencies, prescription orders/collection or other enquiries and it will not be possible to contact the surgery by telephone during this period.

Closed for Staff Training

The surgery will be closed for staff training between 12.30pm - 6.30pm on the afternoon of the dates listed below. During this time the telephone will be answered by the Out of Hours service.

  • WEDNESDAY 5TH FEBRUARY 2025
  • TUESDAY 4TH MARCH 2025

Surgery Closure for Bank Holidays

The surgery will be closed on the following dates;

 

2024

  • WEDNESDAY DECEMBER 25th 2024
  • THURSDAY DECEMBER 26th 2024

2025

  • WEDNESDAY 1ST JANUARY 2025
  • FRIDAY 18TH APRIL 2025
  • MONDAY 21ST APRIL 2025
  • MONDAY 5TH MAY 2025
  • MONDAY 26TH MAY 2025
  • MONDAY 25TH AUGUST 2025
  • THURSDAY 25TH DECEMBER 2025
  • FRIDAY 26TH DECEMBER 2025

 

When we are closed

Outside of normal surgery hours please call NHS111 if you need medical help fast but are not in a life-threatening situation. The easy to remember, free to call number is available 24 hours a day, 365 days a week and is available for people who aren’t sure if they need to go to A&E, don’t have a GP to call or generally need reassurance and advice. For more information visit the NHS 111 website.

On dialling NHS 111 a team of fully trained advisers and experienced nurses will assess your condition and direct you to the local service that can help you best, when you need it.

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.

NHS 111

111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. 

Your needs will be assessed and you will be given advice about whether you need:

  • Treat yourself at home
  • Go to a Primary Care Centre

If you need face to face medical attention you may be asked to attend a Primary Care Centre.

Click here to access NHS 111 online or call 111 to speak to a staff member.

NHS111