Order repeat prescriptions 24/7 with the NHS App


Order your repeat prescriptions online using SystmOnline 24/7

Repeat Prescriptions

Repeat supplies of tablets or medicines can be obtained without having to see the doctor each time, but the doctor must have agreed to this in advance.

Please order using the computer list provided with each prescription. Repeat requests may be placed in the post box on the left in the entrance lobby just before you come into the reception area or be sent by post.

Please can you identify which pharmacy you would like your prescription to be sent to and we will electronically forward this on for you.

Please allow two full working days for prescriptions to be processed by us and two full working days for the pharmacy to process your request also. Please remember to take weekends and bank holidays into account when ordering.

We are no longer taking prescription requests over the phone due to a high call demand. Bankfield surgery apologises for any inconvenience and expresses the importance of phones lines being freed up for urgent medical attention.

Ordering Repeat Prescriptions in the NHS App

Did you know you can manage repeat prescriptions from Bankfield Surgery in the NHS App?

You can easily choose where your prescriptions are sent. So, if you know you'll be away from home or you are moving home, you can change your nominated pharmacy from within the app. 

You can also order your prescription at any time that suits you. There’s no need to wait to join a telephone queue or wait until the GP surgery opens.

It’s easy to use, and, if you hit a snag, you can go to ‘Help’ in the top right-hand corner of the app or visit

Find out more about the NHS App at:


Medication Reviews

Patients on repeat medication will be asked to see a doctor, pharmacist, advanced nurse practitioner, advanced clinical practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

Electronic Prescription Service

We offer the Electronic Prescription Service, which allows you to choose or "nominate" a pharmacy to get your medicines or appliances from. Your GP then sends your prescription electronically to the place you nominated, this means:

  • If you collect your repeat prescriptions from your GP you will not have to visit your GP practice to pick up your paper prescription, saving time.
  • You will have more choice about where to get your medicines from because they can be collected from a pharmacy near to where you live, work or shop.
  • You may not have to wait as long as your repeat prescriptions could be prepared before you arrive.

Please click here for more information

Online Services

We offer patients the opportunity order medication which has been authorised for repeat by the GP 24 hours a day, from the convenience of their own home. Simply register by completing this form and return it to the surgery (please use the post box in the reception area) then use the link at the top of this page once the receptionist has text/emailed you your log-in details. Please understand that for security reasons this will only be given in person and you must provide proof of identity (we will waive proof of identity currently due to COVID-19).

Click here for more information